Not finging your answer?

Contact us

Frequently Asked Questions

  • Electric Scooter
    • Battery
    • Performance
    • Warranty
  • Electric Kick Scooter
  • Electric Bikes
  • When the outdoor temperature is low, does it affect the riding of the vehicle?

  • What do you need to pay attention to when you do not use the vehicle for a long time?

  • What kind of battery does YADEA electric vehicle use, how long does it take to charge and how long is the battery life?

  • Compared with traditional lead-acid batteries, what is the new material used in graphene batteries. Is it harmful to the environment?

  • How to tell the remaining power of the battery?

  • When the battery does not in used for a long time, what should we do if the battery is starved to death(dead)?

  • How to deal with waste batteries?

  • What does a new car need to be fitted with?

  • Is it safe to charge lithium batteries indoors?

  • The max speed of the vehicle is too slow. Can we increase the limited max speed?

  • Is the vehicle positioning accurate with GPS function?

  • Why does the vehicle slow down when the power level is above 0% and below 20%?

  • How to set up anti-theft for the vehicle? What is the anti-theft function?

  • How to deal with waste batteries?

  • How long is the vehicle warranty period?

  • How to repair if you can't find a local seller?